Shipping Policy

Last Updated: 30th April, 2026

At Food For Life, we aim to deliver your orders quickly, safely, and efficiently across South Africa. Please review our shipping terms below.

1. Delivery Areas

We currently deliver within selected regions in South Africa. Delivery availability may vary depending on your location.

If your area is outside our standard delivery zones, please contact us to discuss possible arrangements.

2. Order Processing Time

• Orders are processed within 1–2 business days
• Orders placed on weekends or public holidays will be processed on the next business day

3. Delivery Timeframes

Estimated delivery times:

• Local Deliveries: 1–3 business days
• Regional Deliveries: 2–5 business days

Delivery times may vary depending on order volume, location, and external factors.

4. Shipping Costs

Shipping fees are calculated at checkout based on your location and order size.

For bulk or wholesale orders, custom delivery pricing may apply.

5. Order Tracking

Once your order has been dispatched, you may receive tracking details (if available) via email or WhatsApp.

6. Delivery Conditions

• Please ensure that the delivery address is accurate and accessible
• Someone must be available to receive the order
• We are not responsible for failed deliveries due to incorrect information

7. Delays

While we strive to meet delivery timelines, delays may occur due to:

• High order volumes
• Weather conditions
• Logistics or courier delays

We will keep you informed in case of significant delays.

8. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.

Refer to our Refund & Return Policy for further details.

9. Bulk & Wholesale Orders

For large or bulk orders, delivery timelines and costs may be arranged separately.

Please contact us directly for customized logistics support.

10. Contact Us

If you have any questions regarding shipping, please contact us:

• Email: support@foodforlife.co.za
• Phone: 011 613 1012