Privacy Policy

Last Updated: 30 April, 2026 Food For Life (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. —

1. Who We Are

• Business Name: Spice O’ Life Projects CC t/a Food For Life
• Registration Number: CK/1998/034991/23
• Address: 18 Fortune Street, 206A Hall 2, Johannesburg Fresh Produce Market, City Deep
• Phone: 011 613 1012
• Email: support@foodforlife.co.za

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2. Information We Collect

We collect only the information necessary to provide our products and services, including:

• Personal details (name, email address, phone number)
• Billing and delivery information
• Order and purchase history
• Payment-related details (processed securely via third parties)
• Technical data (IP address, browser type, device information)

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3. How We Collect Information

Your information is collected when you:

• Place an order on our website
• Create an account
• Contact us directly
• Subscribe to newsletters or offers
• Browse our website using cookies

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4. Why We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate updates regarding your purchases
• Provide customer support
• Improve our website and services
• Send promotions or updates (only if you opt in)

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5. Legal Basis for Processing

We process your information in accordance with POPIA based on:

• Your consent
• Contractual necessity (order fulfillment)
• Legal obligations
• Legitimate business interests

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6. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties such as:

• Payment providers (e.g., Adumo)
• Shipping and delivery partners
• Website hosting and technical service providers

All partners are required to handle your information securely and in compliance with applicable laws. —

7. Cookies and Tracking

We use cookies to enhance your browsing experience, understand user behavior, and improve website performance. You can manage or disable cookies through your browser settings. —

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. —

9. Security of Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. —

10. Your Rights Under POPIA

You have the right to:

• Access your personal information
• Request correction or deletion
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

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11. Information Regulator

If you have concerns about how your data is handled, you may contact:

• Information Regulator (South Africa)
• Email: enquiries@inforegulator.org.za
• Website: https://inforegulator.org.za

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12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. —

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Food For Life
• Email: support@foodforlife.co.za
• Phone: 011 613 1012